This Privacy Policy explains how Kingdom Drilling Services Ltd (referred to as “we”, “us” or “our”) collects, uses and protects personal data in connection with enquiries made through our website and with basic website analytics.
This policy applies to visitors to our website and to anyone who contacts us by email using the details published on this site. It should be read together with our Cookies Policy, which explains how cookies and similar technologies are used.
By using our website or contacting us, you acknowledge that you have read this Privacy Policy. If you have any questions about how we handle your personal data, you can contact us using the details set out below.
The data controller responsible for personal data processed in connection with this website is:
Kingdom Drilling Services Ltd
Website title: Kingdom Drilling Ltd
Email (privacy and general enquiries): kingdomdriller@outlook.com
We do not publish a postal address or telephone number for initial contact on this site. If your enquiry requires it, we may provide additional contact details in our direct response.
We collect and process only a limited amount of personal data through this website:
- Contact details: such as your name and email address when you contact us using the published email address.
- Enquiry information: any information you choose to include in your email, for example details about your company, project, or training requirements.
- Technical and usage data: basic information about how you use our website, such as pages visited, time and date of access, and approximate location based on IP address, where this is collected by our hosting provider or analytics tools.
We do not intentionally collect special category data (for example health information) or data about children through this website. Please do not include such information in your enquiry unless it is strictly necessary.
We use your personal data only where we have a legal basis to do so under UK data protection law (including the UK GDPR). In practice, we process personal data for the following purposes:
- Responding to enquiries: to read, understand and reply to your email, and to follow up on your query where appropriate. Our legal basis is our legitimate interests in communicating with potential and existing clients and business partners.
- Maintaining business records: to keep appropriate records of enquiries, discussions and engagements for internal administration, service delivery and audit purposes. Our legal basis is our legitimate interests in managing and developing our business, and, where relevant, contractual necessity.
- Improving our website and services: to understand how visitors use our site, keep it secure and stable, and improve its content. Our legal basis is our legitimate interests in running an effective, secure website and promoting our services.
We do not use personal data collected via this site for large-scale direct marketing, nor do we sell your personal data to third parties.
We may share your personal data with a small number of trusted third parties where this is necessary for the purposes described above, including:
- Website hosting and IT providers: who enable this website to be available and secure.
- Email and productivity service providers: used to receive, store and respond to your emails.
- Professional advisers: such as legal, financial or technical advisers, where required to support our business or respond to a particular matter.
Where service providers are based outside the UK, we take steps to ensure that appropriate safeguards are in place for any international transfers of personal data, for example by relying on adequacy regulations or approved contractual clauses, in line with UK data protection requirements.
We may also disclose personal data if required to do so by law, for example to comply with a court order or regulatory request.
We keep personal data only for as long as it is reasonably necessary for the purposes for which it was collected, and to meet any legal, regulatory or reporting requirements.
In general:
- Enquiry emails and related correspondence are usually retained for up to three years from our last interaction with you, unless a longer period is required for legal or contractual reasons.
- Technical and usage data associated with website analytics may be retained for shorter periods, typically up to twenty-four months, in line with the settings of the relevant tools and our legitimate business needs.
When personal data is no longer needed, we will delete it or anonymise it so that it can no longer be linked to an identifiable individual.
Under UK data protection law, you have a number of rights in relation to your personal data, subject to certain conditions and exemptions. These include the right to:
- Access the personal data we hold about you and receive information about how it is used.
- Rectify inaccurate or incomplete personal data.
- Erase your personal data in certain circumstances (the “right to be forgotten”).
- Restrict the processing of your personal data in certain circumstances.
- Object to our processing of your personal data where we rely on legitimate interests.
- Data portability, in some cases, allowing you to obtain and reuse certain personal data for your own purposes.
If you wish to exercise any of these rights, please contact us at kingdomdriller@outlook.com. We may need to request specific information from you to help us confirm your identity and ensure your rights are respected.
You also have the right to lodge a complaint with the UK data protection regulator, the Information Commissioner’s Office (ICO), if you are unhappy with how we handle your personal data. We would, however, appreciate the chance to deal with your concerns first, so please consider contacting us in the first instance.
Our website may use cookies and similar technologies to help it function correctly, to maintain security and to understand how visitors use our pages.
For detailed information about the types of cookies we use, the purposes for which we use them, and how you can manage your preferences, please refer to our separate Cookies Policy.
You can usually configure your browser to refuse some or all cookies, or to alert you when websites set or access cookies. Please note that if you disable or refuse cookies, some parts of our website may not function properly.
We may update this Privacy Policy from time to time to reflect changes in our services, how we process personal data, or applicable law. When we make significant changes, we will update the version date below and, where appropriate, provide a more prominent notice on our website.
We encourage you to review this page periodically to stay informed about how we protect your information.
Effective date: 1 September 2024